Privacy and Personal Data Protection Policy
Updated on: 1/1/2024
At Enaya Care, the confidentiality of your personal data is of utmost importance to us.
This Policy outlines how we collect, store, process, and use your personal data. Please note that this policy may be updated periodically to comply with legislative, regulatory, or technological changes. The latest update date will be indicated at the top of this policy. We encourage you to review this policy regularly to stay informed about any updates.
By providing us with personal data or using our website, you consent to our collection, storage, processing, and use of your information in accordance with the applicable laws and terms outlined in this Policy.
If you disagree with the terms of this Policy, please refrain from providing personal data or only provide the necessary information. If you choose not to share essential data, we may not be able to provide you with certain services or products.
For questions or comments about this Policy, please contact us at info@enayacare.com.
What Data Do We Collect?
You can visit Enaya Care’s website without disclosing personal information. However, we may collect personal data in the following ways:
1. Information You Provide:
When registering or placing an order, you may need to provide personal details such as your name, email address, phone number, postal address, and payment details.
Billing information is stored for a maximum of 6 years.
2. Information Collected Automatically:
We gather information such as browsing preferences, visited pages, and purchased products to improve our services.
Marketing information is stored for a maximum of 3 years.
Additionally, if you use third-party services such as Google Maps™, YouTube™, Facebook™, or Twitter™ through our website, these providers may collect personal data according to their own policies. We recommend reviewing their privacy policies before using such services.
How Do We Use Collected Data?
We use your personal data to:
Process and fulfill your orders.
Provide requested services and customer support.
Communicate with you about your inquiries and purchases.
Conduct surveys and offer personalized recommendations.
We also use anonymous data to enhance our website and tailor our services to better meet customer needs.
Who Has Access to Your Data?
Your personal data is shared only in the following cases:
To fulfill your orders and provide requested services.
When required by law or a court order.
If you have provided prior consent.
In the event of business sales or transfers.
Additionally, if you use social media sharing features, the platforms involved may collect and use your data according to their privacy policies.
Cookies and Tracking Technologies
We use cookies to optimize your browsing experience. These include:
Strictly Necessary Cookies: Enable essential website functions.
Functional Cookies: Store user preferences like language and region.
Performance Cookies: Track site usage and improve functionality.
Advertising Cookies: Provide personalized advertisements based on your browsing activity.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.
Your Rights
Under data protection laws, you have the right to:
Access: View the personal data we hold about you.
Rectify: Correct any inaccuracies.
Delete: Request the deletion of your personal data, unless required for legal or business reasons.
Withdraw Consent: Revoke consent for data processing at any time.
For any data-related requests, please contact us at info@enayacare.com.
Data Security
We implement robust security measures to protect personal data from unauthorized access, loss, or misuse.
Misuse of Services
In cases of suspected misuse or illegal activities, personal data may be analyzed and shared with relevant authorities, if necessary.
All rights to this Policy are reserved. Unauthorized reproduction is strictly prohibited.
